Terms and Conditions

Our products are available to you on the website subject to the following Terms and Conditions. Please read through them carefully before placing your order. By accessing this website and/or placing an order you agree to be bound by the Terms and Conditions set out below. We may change these terms from time to time without notice to you. Changes will apply to orders placed subsequent to such changes in the Terms & Conditions.

Our acceptance of an order does not take place until the ordered goods have been despatched; at this point the purchase contract will be made. We reserve the right to refuse an order. Non-acceptance of an order may result from the product ordered being unavailable from stock, our inability to obtain authorisation of payment or the identification of an error within the product information including price or promotion. If there are any problems with your order we shall endeavour to contact you.

The laws of England shall govern the contract between us and any dispute between us will be resolved exclusively in the courts of England.

ACCURACY OF INFORMATION

We try to be as accurate as possible when describing our products, however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colours or other content available on the website are accurate, complete, reliable, current, or error-free. All sizes and measurements are approximate; however, we do make every effort to ensure they are as accurate as possible. Please note that prices are subject to change without notice.

SECURITY POLICY

Buying Silvertree Interiors products online is fast, straightforward, convenient and safe. When you wish to buy the items you have selected, your browser makes a connection to the secure section of our website which is different from a normal Internet browsing connection. Your browser should show an icon to indicate that it has made a secure connection and that your personal information is encrypted as it travels over the Internet.

PAYMENT

Payment can be made by any method specified on our website. We will take all reasonable precautions to keep the details of your order and payment secure but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.

PRIVACY AND DATA PROTECTION

We take your privacy seriously and will treat all of your personal information in accordance with the applicable data protection laws in the UK to ensure that the personal information you give us is kept secure and processed fairly and lawfully. The data which you supply to us will enable us and our processors such as suppliers and 3rd party couriers to fulfill your order and to provide you with the best possible service.

We collect the data that you enter on this site and we track how you use the site using cookies. We use this information to deliver your order and to save you having to type in the same information every time you visit our site. We also use it for anonymous analysis about how customers use our website.

Email marketing: With your permission, we may send you emails about our products and other updates.

If you have any further queries about how we use your data, or if you want to delete your information from our records, please email us at info@silvertree-interiors.co.uk.

LINKS TO AND FROM OTHER WEBSITES

Our website may include links to other internet sites. We do not endorse any such websites and we are not responsible for the information, material, products or services contained on or accessible through those websites. Your access and use of such websites remains solely at your own risk.

You may only link to this website with our express written permission. We expressly reserve the right to withdraw our consent at any time to a link which, in our sole opinion, is inappropriate or controversial.

ACCEPTABLE USE

You may only use this website in accordance with these Terms and Conditions and, in any event, for lawful and proper purposes which include complying with all applicable laws, regulations and codes of practice within the UK or other jurisdiction from which you are accessing this website.

LIMITATION OF LIABILITY

To the extent that we are lawfully able to do so, in no event will we be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages whatsoever arising out of access to, or the use of or inability to use, this website or any information contained in it or arising out of the services we provide, including loss of profit and the like, whether or not in the contemplation of the parties, whether based on breach of contract, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages. This does not affect your statutory rights.

DISCLAIMER OF WARRANTY

To the maximum extent permitted by law, we disclaim all implied warranties with regard to the information, services and materials contained on this website including but not limited to warranties of title, fitness for a particular purpose, merchantability and non-infringement of proprietary or third-party rights. All such information, services and materials are provided "as is" and "as available" without warranty of any kind.

INDEMNIFICATION

You agree to indemnify, defend and hold us harmless from any liability, loss, claim and expense (including reasonable legal fees) related to your breach or misuse of these Terms and Conditions.

DISPATCH POLICY

While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. Goods are normally delivered within 15 Working days.  All deliveries for large items are booked in 48 hrs before (Mon-Fri).  If we are unable to deliver your order within the stated 15 working days we will contact you via e-mail with an estimated dispatch date. We aim to fulfill all orders within the delivery period set out in the product description unless there are circumstances beyond our control that prevent us from doing so. Deliveries can sometimes be delayed by weather conditions, technology issues, spikes in shipment delivery volumes etc. .

PRE-ORDERS

Pre-Orders have an estimated in stock date written on the description of the particular item, its important you read and accept the item will arrive around this date and then be despatched to you. The estimated arrival date is subject to change at any time due to supplier issues.
If you have placed a pre-order and would like to cancel please email us at info@silvertree-interiors.co.uk

GENERAL

These Terms and Conditions constitute the entire agreement between us in respect of the use of our products and services and of our website and supersede any and all prior agreements, arrangements and representations (save in respect of those made fraudulently).

If any of these Terms and Conditions are found to be invalid then that provision shall not affect the validity of the remaining provisions which shall remain fully enforceable. No waiver by us of any term shall be deemed to be continuing or shall be deemed to be a waiver of any other term.

You are not permitted to reproduce, sell or exploit for any commercial purpose any part of the website or our services.

These Terms and Conditions will be interpreted and construed in accordance with the laws of England and will be subject to the exclusive jurisdiction of the English Courts.

The listing of an item does not necessarily imply the article is currently in stock.

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